Student Support Services

Jackson County School System’s Student Services team includes the psychologists, social workers, counselors, and nursing staff who serve the students in the Jackson County School System. They provide services that support student attendance and make an exceptional experience from enrollment through graduation possible for students struggling with attendance, for children and their families dealing with homelessness, for students in crisis, and for those who are hospital- or homebound.

Please contact your school if you feel your child may need these services.

Our school social workers are highly trained, masters-level professionals with specific expertise in systems theory, child development, counseling skills, psychiatric disorders, community resources, and other areas. Our goal is to partner with students and their families to develop a positive relationship.

School social workers reduce or eliminate barriers to student achievement by providing individual and group counseling, crisis intervention, referrals to appropriate resources, mediation, and support. Students and/or their families may refer themselves or be referred for assistance by teachers, administrators, and counselors. All services are confidential.

School social workers are uniquely trained and skilled to assess student and family needs and interpret this information to develop individualized intervention plans for students. Assessment determines the direction of social work services and provides the framework for all the work they do with students and families.


Children who attend school more often demonstrate higher rates of academic success and a higher graduation rate. School social workers work closely with students and families to improve attendance by using targeted, student-specific strategies to reduce unexcused absences and improve the overall attendance rate. Interventions may include, but are not limited to, individual counseling, small group interventions, parent conferences, home visits, student conferences, community agency referrals and referral to the court.

Click here for our attendance policyParents/Guardians are notified in writing after a child has missed 3 unexcused days, 5 unexcused days and again at 10 unexcused days. On the 5th absence, a meeting will be requested at the school. After 10 unexcused absences or more, the parent/guardian will be referred to the Attendance Review Board which is held at the Jackson County Courthouse. These letters provide an opportunity for parents to begin a conversation with school staff.

Parents/guardians who do not demonstrate a good faith effort to have their children attend school may face legal consequences.   School social workers can help reduce that likelihood by partnering with families to solve problems before they become severe.

McKinney-Vento Services

The McKinney-Vento Education of Homeless Children and Youth Assistance Act is a federal law that ensures immediate enrollment and educational stability for students who lack a fixed, regular and adequate nighttime residence due to economic reasons.

Students experiencing homelessness and their families are entitled to critical support services to help provide stability and assistance during a challenging time. School social workers help to eliminate barriers to academic success by providing counseling support, school-based and community resources, and assistance with referrals to meet basic needs to minimize the harmful effects of homelessness. Additionally, school social workers ensure that the services provided to these students meet federal compliance guidelines.

If you are struggling with a housing crisis (i.e., you live in a motel or shelter, are living in someone else’s home, on the street, etc.), please contact our central office at 706-367-5151 and ask for our homeless liaison staff before changing your child’s school to see if you qualify for assistance.

Crisis Intervention

A personal, family or societal crisis may occur that requires the services of a school social worker. Traumatic or stressful changes in a student’s life may include one or more of the following:

  • Unstable or dangerous situation.
  • Severe emotional or mental distress (i.e., grief and loss, mental illness, substance abuse, etc.).
  • Neurotic/psychotic disorder that impairs individual functioning.
  • Suicidal ideation/attempts.
  • Emergencies (abrupt changes in the student’s living environment that have a drastic impact on the student’s quality of life).

Any parent can request the services of the school social worker by contacting the child’s school or by calling the central office and asking for the school social workers’ office.

Hospital/Homebound Services

Hospital/Homebound (HHB) services are designed to provide continuity of educational services between the classroom and home or hospital for students in Georgia public schools whose medical needs, either physical or psychiatric, do not allow them to attend school for a limited period of time. HHB instruction may be used to supplement the classroom program for students with health impairments whose conditions may interfere with regular school attendance (e.g., students receiving dialysis or radiation/chemotherapy or students with other serious health conditions). Students must be enrolled in a public school in Georgia in order to receive HHB services.

HHB services are not intended to supplement regular school services and are, by design, temporary. The student must anticipate being absent from school for a minimum of 10 consecutive or intermittent school days due to a medical or psychiatric condition. The student’s inability to attend school for medical or psychiatric reasons must be certified by the licensed physician or licensed psychiatrist who is currently treating the student for the diagnosis presented.

Click here for a parent packet you can print, complete and sign, and return to us to request services. You can deliver it to your child’s school counselor, fax it to Rachel Duke at 706-367-9768, or send it to her via email to

Student Support

MTSS – Multi-Tiered Systems of Support
PBIS – Positive Behavioral Interventions & Supports
For more information on MTSS or PBIS,
contact Dr. Kristin Mobbs at 706-367-5151.


Attendance support is described at left.
Click here for more on attendance requirements.

Health information


Health forms




Jackson County Health Department