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Jackson County School System

ParentSquare

ParentSquare

The Jackson County School System welcomes you to ParentSquare.

The Jackson County School System moved to the ParentSquare platform for all district, school and classroom communications at the start of the 2024-25 school year. This platform consists of primarily email, text and app notifications for parents and guardians. ParentSquare officially replaced Remind and Infinite Campus for two-way communication methods. Infinite Campus will still serve as the ParentPortal and will continue to house student records and other pertinent information. 

ParentSquare automatically generates an account for each parent/guardian, using their email address and/or phone number that is listed in Infinite Campus. Students in grades 9-12 will utilize StudentSquare to communicate with teachers and organization sponsors.

The ParentSquare logo, featuring four colored circles within a square outline.

Why ParentSquare?

ParentSquare is a simple-to-use platform that provides a safe way for everyone at a school to communicate and connect. With ParentSquare, you'll be able to:

  • Receive messages from the district and school via email, text and app notification
  • Choose to receive the information as it comes or all at once at 6 p.m. daily
  • Communicate in your preferred language
  • Comment on district, school and classrooms postings to engage in your school community
  • Direct message teachers and staff
  • Participate in group messages

How To Sign Up

You can also install the ParentSquare mobile application on your smart phone and follow the prompts to sign in.

IMPORTANT: You will only receive a ParentSquare invitation and access if you have an active JCSS Parent Portal account and are listed as the guardian of the student(s).  For ParentSquare, you will need to use your email or phone number that you have provided to the school system and is in your Infinite Campus (Parent Portal) account, or otherwise ParentSquare will not link your account to your student's information! Your email and/or phone number must match the contact information that is in the school system's data base. 

If after activation you need assistance, contact the media specialist at your child(s) school. 

ParentSquare Tips for Parents & Families

Download the ParentSquare Mobile App

Download the ParentSquare Mobile App

Downloading the mobile app is the easiest way to receive all communications, posts, events, sign up requests, photos  and more.

Two QR codes are displayed, one with the Apple App Store logo and the other with the Google Play Store logo.

Frequently Asked Questions

  • Please check your spam to see if any ParentSquare messages ended up there, and mark them as "Not Spam." Also add donotreply@parentsquare.com to your email contacts so your server recognizes our messages. If you still are not receiving emails, please contact us at support@parentsquare.com so we can assist you. 

  • Please go to parentsquare.com and on the login page click "Forgot Password." Put in your email or phone number and you will be sent a link to reset your password.

  • If you wish to change your contact information, please click on your name in the top right corner and go to "My Account." From your account page, click "Edit Account" and you will be able to change your contact information. If you receive an error message when trying to edit your phone number or email, please contact your school and have them make the change. Here is a help article on changing account information.

  • You can customize your language settings by going to "My Account" and clicking "Change This" under language settings. From here, you can choose any language you prefer from the drop down menu and you will start to receive content in that language. Here is a help article on how to change your language settings.

  • You can customize your notification settings by going to your homepage and clicking on your name in the top right corner and selecting "My Account" from the drop down menu. On your account page, you can find your notification settings in the top right corner and click "Change This" to customize your notifications. If you are receiving too many notifications, try changing to our Digest setting where you will only receive one condensed message in the evening. Here is a help article on changing your notification settings.

  • Contact your child's teacher privately by using our direct messaging tool. On the home page, click on "Messaging" in the left sidebar. From here, you can send a direct message to your child's teacher that only you and the teacher can see. You can also send messages to other staff members at the school, such as your child's coaches and club leaders. Here is a link to our help page on direct messaging.

  • If your registration link expired, you will need a new one. Please contact your school's admin or send us an email to support@parentsquare.com and ask for a new link to be sent to you.